Two-factor authentication

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What is two-factor authentication?

Two-factor authentication is an authentication method that requires two independent pieces of information to confirm your identity. Something you know: your password, and something you have: your smartphone. Requiring two factors to log in significantly decreases the chance of unauthorized access. Two-factor authentication also reduces the risk posed by weak passwords that can be easily shared, guessed, or cracked.


Turning on two-factor authentication

  1. Install any OATH Time-Based One-Time-Password (OTP) generator on your smartphone.

    A few OTP generators you can use:
    Android Devices: Google Play Store, Search for Google Authenticator.
    iOS Devices: AppStore, Search for Google Authenticator.
    Windows Phone: App Store, Search for Microsoft Authenticator.

  2. While logged into eFileMyForms, go to the Two-factor authentication setup page, click the Account menu item, and select Manage Two-Factor.

  3. Open your One-Time-Password app and add a new account by scanning the QR code shown on the two-factor authentication settings page. If you can't scan the QR code, you can manually activate the account by using the manual activation code in Step 1.

    The following QR code is an example and can’t be used when setting up two-factor authentication on your account.

    Image of an example QR code

  4. Confirm that the account has been properly activated on your smartphone by entering the displayed code and then clicking Activate Two-Factor.

Two-factor authentication will now be activated. During login, enter your User ID and password then select the Use two-factor authentication checkbox and enter your authentication code.

Image of the eFileMyForms two-factor authentication login page.

Turning off two-factor authentication

While logged into eFileMyForms, go to the Two-factor authentication setup page and click Deactivate Two-Factor.

Two-factor authentication will now be turned off for this eFileMyForms account.

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