Release Notes

• Performance: We improved filer history retrieval, order search, and data management speed, even with large data volumes. 
• Account management:  
  • We updated the notification language, including renaming "Fraud hold" to "Account hold," so account status and next steps are clearer. 
  • We refined fraud detection weighting and raised the threshold for account holds to reduce false positives. High-risk activity is still flagged, but trusted accounts move through without unnecessary interruptions. 
• Forms: We updated form voiding rules to prevent forms from being voided when an associated payment is declined. Form and payment statuses now stay in sync.
• Refunds: We updated the refund process for orders where the original payment was made more than 180 days ago. Refunds for these orders are now issued as account credits when a credit card refund is no longer possible.

Bug fix

• Filers: We fixed a problem where the Filers grid displayed recipients when sorting. You can now sort the Filers page and see the correct data.